1. Introduction
Welcome to EditVoice.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, password)
- Profile information (name, company name)
- Payment information (processed securely through Stripe)
- Video content you upload for editing
- Communications with our support team
2.2 Information Automatically Collected
- Usage data (features used, time spent, actions taken)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your video edits using AI technology
- Process payments and send billing information
- Send administrative information and updates
- Respond to your comments and questions
- Improve our service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Processing and Storage
Your video content is processed using advanced AI technologies including:
- Deepgram for speech-to-text transcription
- Resemble AI for voice synthesis
- Google Cloud Storage for temporary file storage
Video files are temporarily stored during processing and automatically deleted after 30 days unless you choose to save them to your account.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our service (Deepgram, Resemble AI, Google Cloud, Stripe)
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: With your explicit consent for any other purpose
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers with physical security
7. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal data
- Correct or update inaccurate information
- Delete your account and associated data
- Object to certain uses of your information
- Withdraw consent where applicable
- Export your data in a portable format
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze usage patterns and improve our service
- Prevent fraud and enhance security
You can control cookies through your browser settings, but disabling certain cookies may limit functionality.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill the purposes outlined in this policy
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: